Contact information

For any questions, concerns, or requests related to orders, returns, refunds, or general support, customers may contact us through the following email:

Email: support@luvensi.com

When contacting us, we recommend including:

  • Full name

  • Order number (if applicable)

  • Reason for your request

  • Any additional information that may help us resolve your inquiry more quickly and efficiently

Our support team will respond as soon as possible, typically within 24 to 48 business hours.